- Created in 2013
- Collaborative messaging tool
- It works by creating collaborative groups with team members to respond to customers, then the messages are sent as emails and it is then possible to collaborate all together to respond in the best way to customer messages.
- Front is an excellent way to have a software centralizing all the messages since it integrates many APIs, and allows to connect all types of software (Slack WhatsApp, mails etc...).
- The interest is also to have a place to exchange in real time before answering the customers.
UX : Very easy to use, Dashboard very clear and easy to understand. The mail format allows to be more comfortable with the tool
UI : Design quite well done, and colorful
Works very well
💸 About the pricing
3 price offers: Starter : 19 dollars per person per month
Growth : 49 dollars per person per month
Scale: 99 dollars per person per month
⭐ Strong points
- Hub allowing to centralize messages from all the other applications used